Why can’t I get past step one in the signup process?

Here are a few things to consider if you are having problems signing up:

• Are you using the same credentials (email and password) you use to login to Amazon Seller Central?
• Do you have an Amazon Professional Seller account?  If you need to sign up for an Amazon Professional Seller account, you can view our tutorial by clicking here.
• Have you enabled Amazon Sponsored Product ads in your account?  If you need help, click here.
• Do you sell on Amazon US, CA, MX, UK, ES, DE, FR, or IT?  We currently only support those marketplaces.
• Does the email you are using have "View and Edit" User Permissions to Advertising?
• Are you an account administrator on the Amazon Seller Central account?

If you are still experiencing issues, please contact [e-mail] and include as much information regarding the issues you're experiencing so we can further assist you in the signup process.